Your Website Deserves a Smarter Chatbot

Deploy an AI-powered chatbot that greets visitors, answers questions instantly, qualifies leads, and routes conversations to the right team member, all without writing a single line of code.

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Visitors Leave Without Answers

Most website visitors leave within 30 seconds if they cannot find what they need. Contact forms go unanswered for hours. Live chat only works during business hours. Every unanswered question is a lost opportunity.

AI That Never Sleeps

Chateta's AI chatbot responds to every visitor in under 2 seconds, 24 hours a day. It understands natural language, pulls answers from your knowledge base, qualifies leads with smart questions, and passes conversations to your team when needed.

How It Works

Up and Running in Minutes

Four simple steps to launch your AI chatbot.

1

Install the Widget

Copy and paste a single script tag onto your website. Works with WordPress, Shopify, Webflow, or any custom site.

2

Train with Your Content

Upload FAQs, product docs, and help articles. The AI indexes everything in minutes and starts learning your business.

3

Customize the Experience

Set welcome messages, choose brand colors, configure business hours, and define lead qualification questions.

4

Go Live and Optimize

Launch your chatbot and monitor conversations in real time. Review AI answers, tweak responses, and watch your conversion rate climb.

Capabilities

Everything Your Chatbot Needs

Powerful features that make your AI chatbot work harder so your team doesn't have to.

Instant First Response

The AI replies in under 2 seconds using your knowledge base, so visitors never wait for answers.

Lead Qualification

Ask smart follow-up questions to capture email, company size, and intent before routing to sales.

Smart Routing

Automatically route conversations to the right department (sales, support, or billing) based on the topic.

Brand Customization

Match your website's look and feel with custom colors, fonts, avatars, welcome messages, and widget position.

Human Handoff

When the AI is not confident or the visitor asks for a person, it passes the conversation along with full context.

Analytics Dashboard

Track chatbot performance, resolution rates, popular questions, and customer satisfaction scores in real time.

Use Cases

Built for Teams Like Yours

SaaS & Software Companies

Answer product questions, guide free trial users through onboarding, and qualify enterprise leads around the clock.

E-Commerce Stores

Help shoppers find the right product, answer shipping questions, and reduce cart abandonment with proactive chat prompts.

Service Businesses

Capture appointment requests, answer pricing questions, and route urgent inquiries to the right team member instantly.

Startups & Small Teams

Deliver enterprise-level support without hiring a full team. Let AI handle the volume while your team focuses on high-value conversations.

FAQ

Frequently Asked Questions

How accurate is the AI chatbot?

Chateta uses Retrieval-Augmented Generation (RAG), meaning it only answers based on the content you provide. It does not hallucinate or make up information. If it cannot find a relevant answer in your knowledge base, it lets the visitor know and offers to connect them with a human agent.

Can I control what the chatbot says?

Yes. You can review every AI conversation, edit responses, add canned replies for common questions, and set guardrails to keep the chatbot on-topic. You have full control over tone, scope, and escalation rules.

Does the chatbot work on mobile?

Absolutely. The chat widget is fully responsive and works beautifully on phones, tablets, and desktops. It adapts to screen size automatically and supports touch interactions.

How many conversations can the chatbot handle?

There is no limit on concurrent conversations. The AI can handle hundreds of simultaneous chats without any degradation in response time. Your plan determines the total number of AI replies per month.

Can I use the chatbot without AI features?

Yes. You can use Chateta as a traditional live chat tool with canned responses and manual agent assignment. The AI features are optional and can be enabled or disabled at any time.

Ready to Transform Your Customer Support?

Start resolving tickets faster, reduce your team's workload, and keep customers happier. All from one inbox.

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Free plan available. No credit card required.