Simple, Transparent Pricing

Start free. Upgrade when you need more power. No hidden fees, no surprises. Every plan includes a 14-day money-back guarantee.

Pricing

Simple, Transparent Pricing

Start free. Upgrade when you need more power. No hidden fees, no surprises.

Launch Special - 50% Off All Plans!

Lock in this price forever

Pay Monthly Pay Yearly Save 20%

Free

€0 forever

Perfect for trying out Chateta on a single website.

  • 1 chat widget
  • 100 AI replies / month
  • 1 team member
  • Basic customization
  • Email support
Get Started Free
Most Popular

Pro

€39 €20 /mo -50%

billed €240 yearly

For growing teams that need multi-channel support.

  • Unlimited widgets
  • 5,000 AI replies / month
  • 10 team members
  • All channels (WhatsApp, Messenger, etc.)
  • WooCommerce integration
  • Custom branding
  • Priority support
Start Pro Trial

Ultra

€159 €79 /mo -50%

billed €948 yearly

For large teams with advanced security and scale needs.

  • Everything in Pro
  • 40,000 AI replies / month
  • 50 team members
  • SSO / SAML
  • Custom AI training
  • SLA guarantee
  • API access
  • Dedicated account manager
Start Ultra Trial

Enterprise

For organizations that need tailored solutions, dedicated infrastructure, and premium support.

  • Unlimited AI replies
  • Unlimited team members
  • Custom AI training & fine-tuning
  • SSO / SAML
  • SLA guarantee
  • API access
  • Dedicated account manager
  • Custom integrations
  • On-premise deployment option
Custom

Tailored to your needs

Contact Sales
Compare

Compare Plans Side by Side

Find the perfect plan for your team. Every feature, every plan, at a glance.

Feature Free Pro Ultra Enterprise
Chat widgets 1 Unlimited Unlimited Unlimited
AI replies / month 100 5,000 40,000 Unlimited
Team members 1 10 50 Unlimited
Channels (WhatsApp, Messenger, etc.)
WooCommerce integration
Custom branding
Basic customization
Email support
Priority support
SSO / SAML
Custom AI training
SLA guarantee
API access
Dedicated account manager
Custom integrations
On-premise deployment
FAQ

Pricing Questions

Everything you need to know about plans, billing, and upgrades.

Is the free plan really free?

Yes! The free plan is completely free forever. No credit card required. It includes 1 chat widget, 100 AI replies per month, and 1 team member. You can upgrade anytime when you need more.

What happens if I exceed my AI reply limit?

If you reach your monthly AI reply limit, the chatbot will gracefully hand off conversations to your human agents. You can upgrade your plan at any time to increase your limit, and the change takes effect immediately.

Can I switch between monthly and yearly billing?

Absolutely. You can switch from monthly to yearly billing at any time to save 20%. If you switch from yearly to monthly, the change will take effect at the end of your current billing cycle.

How does the 50% launch discount work?

Our launch special gives you 50% off any paid plan. Once you sign up at the discounted price, you lock it in forever, even after the promotion ends. This applies to both monthly and yearly billing.

Can I upgrade or downgrade my plan at any time?

Yes. You can upgrade instantly and only pay the prorated difference. Downgrades take effect at the end of your current billing period so you don't lose access to features mid-cycle.

Do you offer refunds?

We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied within the first 14 days, contact our support team for a full refund. No questions asked.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor. For Enterprise plans, we also support invoicing and bank transfers.

What's the difference between Pro and Ultra?

Pro is ideal for growing teams with up to 10 members and 5,000 AI replies/month. Ultra is designed for larger organizations needing up to 50 team members, 40,000 AI replies/month, plus advanced features like SSO/SAML, custom AI training, SLA guarantees, and a dedicated account manager.

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